Help Center / Orders / How do I track my order? How do I track my order? Once your order ships, we’ll email you a shipping confirmation with your tracking number.You can also track your order anytime from your RugMatters account under the Orders tab:View my orders and tracking. More questions in Orders Can I Order a Custom Rug Size? How do I login to my customer account? How to Cancel Your Order? When will my order arrive? Recently viewed questions
Once your order ships, we’ll email you a shipping confirmation with your tracking number.You can also track your order anytime from your RugMatters account under the Orders tab:View my orders and tracking.